Mark Shevill –
Senior Transformation & Project Leader
Senior project and transformation professional with over 25 years' experience delivering complex change across infrastructure, systems and business operations. Trusted to take ownership of programmes in financial services, food manufacturing, travel, heritage, and SME sectors, where delivery matters bringing structure and control to complex environments.
Comfortable operating at board level while remaining hands-on in the detail to ensure solutions work in practice.
Contact: 07701 345524 | Mark@Nexus360.digital | Retford, Notts
Contact Mark
Professional Skills & Expertise
Business & Operational Transformation
Experienced in leading organisations through complex change, with a focus on structure, clarity and sustainable implementation.
Programme & Portfolio Leadership
Extensive experience managing multiple concurrent workstreams across large organisations and SMEs, delivering on time and within budget.
CRM, Data & MI Platforms
Specialist in implementing CRM, reporting and workflow solutions integrated across finance systems, communication platforms and operational tools.
Process Design & Automation
Skilled in identifying inefficiencies and designing scalable, automated processes that improve control, visibility and consistency.

Additional expertise includes growth planning and execution, senior stakeholder and board engagement, vendor and contract management, and governance, compliance and risk management.
Nexus 360 Ltd – Founder & Director
Oct 2020 – Present
Founded and led Nexus 360 to help businesses improve how they operate through better structure, systems and operational design. What began as a digital networking solution evolved into a broader role working directly with business owners and leadership teams, addressing practical challenges that come with growth, from how work is captured and followed through, to how systems, data and processes connect effectively across the business.
Supported 40+ SMEs in improving how they manage enquiries, onboarding, customer relationships and internal workflows
Designed and implemented CRM, reporting and workflow solutions integrated across finance, communication and operational tools
Helped businesses move from reactive, manual processes to more structured and scalable ways of working
Recognised: Highly Commended – Most Exciting New Business, Barnsley & Rotherham Chamber of Commerce (2025)
Enterprise Digital Transformation Experience
1
Arrow Group (Nov 2022 – May 2023)
Supported the digital separation following the sale of 80% of the business. Built a fully independent IT and security environment - new Microsoft 365 tenant, Azure infrastructure and secure network architecture, while maintaining business continuity. Delivered tenant-to-tenant migration, mail routing and device rollout aligned to CIS security standards.
2
English Heritage (Jun – Oct 2022)
Supported the national rollout of Microsoft 365, Teams telephony and device management using Intune across remote and historically sensitive sites. Coordinated across IT, security, business managers and data analysts to ensure a compliant, low-disruption transition.
3
Thomas Cook (Apr 2018 – Oct 2019)
Led a £5 million network and telephony transformation programme across 90+ European sites. Implemented cloud-based telephony and SD-WAN capability, transitioned support from third-party providers to internal teams, and delivered performance hubs supporting AWS, VMware and Azure environments.
Global IT Infrastructure Leadership
Greencore Group (Oct 2014 – Mar 2018)
Held responsibility for a multi-year global network and infrastructure transformation programme spanning the UK, US and Ireland. The role evolved into programme and portfolio-level coordination, supporting Mergers & Acquisition, integrating new sites, and maintaining continuity across 13 multi-site manufacturing locations.
  • Delivered coordinated global network cutovers across four time zones
  • Introduced consistent governance, structure and operational standards across regions
  • Supported multiple M&A integrations, including a $1bn US acquisition
  • Designed and implemented a global network security model managing 49,000 devices concurrently
Royal Bank of Scotland, Direct Line Group & RBS Insurance (2007 – 2014)
Delivered large-scale infrastructure, telephony and data programmes within highly regulated financial services environments. Supported thousands of users across national-scale call centre operations, data centres and core systems.
  • Implementation of telephony platforms across multiple call centres
  • Data centre migrations and infrastructure upgrades
  • Delivery of management information and reporting platforms
  • Coordination of large-scale system and network changes
Voluntary Role – Chairman, Retford Cricket Club (2018–2024)
Led the turnaround of a struggling community sports organisation, stabilising finances, improving governance and driving growth in participation. Expanded the club from a single senior team to a thriving multi-team organisation with strong junior and women's programmes.
200+
Members
Grew membership from a small base to over 200 active players
4
Senior Teams
Expanded from 1 senior side to 4 senior teams, 2 ladies' teams and 10 junior teams
2019
Coach of the Year
Awarded Nottinghamshire Cricket Board Coach of the Year
Introduced women's cricket and expanded junior development programmes
Secured funding, improved governance and achieved Club Mark Accreditation
Hosted PCA England Masters charity matches
Education & Background
BSc (Hons) Mathematics
University of Northumbria, June 1996
A strong analytical foundation underpins Mark's approach to complex programme delivery, from network architecture and data strategy to business process design and operational improvement.
25+ Years of Delivery
Career spanning financial services, food manufacturing, travel, heritage, and SME sectors, consistently trusted to lead programmes where delivery matters.
Comfortable operating at board level while remaining hands-on in the detail to ensure solutions work in practice.